Property Policy

Boat Rental Terms & Conditions
1) The high season runs from December 15 - January 15, Las Balleneras 18 March and Easter Week and therefore prices will be higher on these dates. Currency fluctuations and high season demand can result in changes to pricing.
2) We try, where possible, to secure the boat / yacht in the photographs. If we can't secure the model on the website we guarantee an identical / or larger model of the same boat / yacht
3) The 50% of the boat rental will be paid at the moment of the booking. The outstanding 50% must be paid 1 week in advance of boarding the boat. If you book less than 7 days before your trip we will take payment in full.
4) The first round of drinks is always on This Is Cartagena. The second round is yours. We can arrange for drinks and food to be waiting on the boat for you. Be sure to place your order 48 hours in advance to ensure we have it ready and waiting for you.
5) Prices include transportation to your accommodation from the boat and pick-up from the pier upon arrival.
6) In the case of adverse weather that prevents the boat to leave we will try to re-schedule the trip for another day. If we are not able to re-schedule, a full refund will be given.
7) The boat is available from 08:30 to 17:00. If you decide to leave later there is no discount for reduced time spent on the boat. The boat cannot come back later than 17:00 in Cartagena. The boat could come back earlier in case of bad weather conditions.
8) The price of the boat does not include the cost of any bilingual crew. If you do not speak Spanish, we can arrange for a bilingual concierge to come along with you.
9) These Terms & Conditions do not apply for any ongoing offers. Please read the Terms & Conditions related to the offer you are buying.
10) During the high season (December 15 - January 15, Easter Week and the second Saturday of November) all bookings are non-refundable. 

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